We are thrilled to know that you have chosen Elite Limo LI as your dependable source for high-quality transportation services. This privacy policy outlines how we collect, use, disclose, and protect your personal information when you visit our website at [Insert Website URL] and any linked services (collectively known as the “Service”). By using our website and services, you accept the terms and conditions described here.
Personal Information We Collect
We collect the limited personal information necessary to provide you with an exceptional experience. This may include:Contact Information: Name, email address, phone number, and mailing address to process reservations, communicate important updates, and respond to inquiries.Payment Details: Billing information, including credit card details, to securely process payments for services rendered.Service Preferences: Details related to your transportation preferences, such as pickup and drop-off locations, dates, times, and special requests.Usage Data: Non-personal data, such as your IP address, device type, and browsing activities, which help us enhance your user experience.
How We Use Your Information
The information we collect is used purely to provide you with the services you request, improve our services, and ensure effective communication. Specifically, we may use your information for:Service Provision: To process reservations, confirm bookings, manage payments, and fulfil service requests.Communication: To send service-related emails, such as confirmations, updates, and promotional offers (with your consent).Service Improvement: To analyze site performance, monitor usage patterns, and improve the functionality of our website and services.Marketing: With your explicit consent, we may send you promotional offers or targeted advertising related to our services.
Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted partners or service providers, including:Payment Processors: To securely handle your financial transactions.Service Providers: Third-party providers who assist with operating our website and providing transportation services (e.g., data storage, customer support).Legal Compliance: In certain circumstances, we may disclose your information to comply with applicable laws, regulations, or legal processes (e.g., subpoenas, court orders).
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience. Cookies are small text files stored on your device that help us track site usage, remember preferences, and deliver a more personalized experience. You can manage cookie preferences through your browser settings. Please note that disabling cookies may limit your access to certain website features.
Data Security
We take the security of your personal information seriously. We implement industry-standard security measures to protect your data from unauthorized access, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights and Choices
You have certain rights regarding your personal information:Access and Correction: You may request access to the personal data we hold about you and request corrections if any data is inaccurate.Deletion: You can request that we delete your personal information, subject to legal or contractual obligations.Opt-Out: If you no longer wish to receive marketing emails, you can unsubscribe at any time by following the instructions in the email or by contacting us directly.Withdraw Consent: You may withdraw consent for specific data processing activities at any time, which may impact our ability to provide certain services.
Data Retention
We will retain your personal information only for as long as necessary to complete the purposes outlined in this privacy policy or as required by law. Once your information is no longer necessary, we will securely delete or remove it.
Updates to This Privacy Policy
We may update this privacy policy moving forward. Any changes will be updated on this page. We encourage you to review this policy regularly to stay informed in case of any new updates. If any major changes occur, we will inform you via email or directly through the website.
Contact Us
If you have any queries, concerns, or requests in terms of your personal information or this privacy policy, please contact us at [email protected]